Hints and Tips
UNSOLICITED SUPPORT OFFERINGS OVER THE PHONE - We have received multiple reports recently
of customers receiving unsolicited support calls from companies claiming the the users computer is infected with
viruses and/or spyware. They then offer to repair the problem by remotly accessing the users computer and correcting the problem.
This involves the user connecting to a website and installing software on their computer which gives the company unfettered access to the
users computer. It also involves the user providing credit card information over the phone to this company.
BE WARNED - We have not been able to ascertain who this company is. It is important with any unsolicited
phone call that you never divulge any personal or credit card information unless you can verify who the party is on the other end. Please be wary of the calls.
If you suspect there are problems with your computer you should always call or bring it to a reputable repair center to have it checked out. NEVER
respond to unsolicited calls from unknown repair companies
ANTIVIRUS PROTECTION - Viruses and Spyware are an integrel part of using the internet. These hazzards
can represent a threat to your computer's security ranging from a minor annoyance to identity theft, data corruption and even
causing your Windows installation to become corrupt and unusable
Given this, it is important that you have an antivirus package installed that is up to date and can receive regular updates
from the antivirus vendor to maximise the protection for your computer. You should remember that there are new viruses emerging
every day so keep that protection up to date and happy surfing.
BACKUPS - Any kind of computer crash is a major headache. It becomes even worse if you have not recently backed up your data.
CompuServices recommends that you back up your important family photos, music and other documents regularly, at least once a month
or for more frequent users once a week. Backup solutions for home users are quite inexpensive and compare favorably to having to
deal with a data recovery which can run into the hundreds of euro
REGULAR MAINTENANCE AND PRE-EMPTIVE REPAIRS - Regular maintenance of your computers is essential to make sure your system is performing at its
best and you are getting the most return on your investment. We can identify minor issues and repair them before they become major issues which can cost
you or your company time and money. CompuServices can perform an annual performance tune up and system check of your
computer to make sure it is performing as it should. We have a range of procedures designed
to enhance and emprove the performance of your computer.
Click HERE to have representative call you about how we can help maintaining you computer.
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